Frequently asked questions
I just placed my order, how long until it ships?
Please allow 1-2 business days for your order to be processed for shipping. You'll receive an email confirmation when your order has been fulfilled.
I am not a fan of the shirt I purchased...how long do I have to return it?
Who is 1% for the Planet?
Who can I contact for further questions?
Feel free to call our customer service line 1+(717) 770-0250
When is the customer service line open?
Monday thru Friday from 12:00PM - 6:30PM
If I am returning an order do I have to send back all marketing items that came with it?
Yes you do! Please make sure you return all marketing items with your order in the same condition you received them in. If you don’t this could potentially result in the declined request for your refund or return.
How often do new styles come out?
Every season! We typically release new styles a couple weeks before Fall, Winter, Spring, and Summer seasons.
How can I become a brand ambassador?
It’s really simple. Just click on the page, Brand Ambassador Program and then scroll down to access our application portal. If you still have questions feel free to call us and we'll go over the rules, restrictions, and parameters!